Welcome to PrimaLoft® Customer Support
PrimaLoft is dedicated to providing the best possible customer service. In this section you will find PrimaLoft care instructions, general contact information and specific support for manufacturers and retailers. Please review our support options and choose the one that best represents your needs.
Consumer: You have purchased—or are considering a purchase of—a garment, sleeping bag or accessory that contains PrimaLoft insulation or yarn and wish to learn more about care instructions.
Retailer: You sell—or would like to sell—apparel, sleeping bags or accessories that contain PrimaLoft insulation or yarn.
Brand/Manufacturer: You incorporate PrimaLoft insulation and/or yarn into the products you manufacture, or you are evaluating PrimaLoft insulation and yarn for use in future products.
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