The World's Best Synthetic Insulation

Welcome to PrimaLoft® Customer Support

PrimaLoft is dedicated to providing the best possible customer service. In this section you will find PrimaLoft care instructions, general contact information and specific support for manufacturers and retailers. Please review our support options and choose the one that best represents your needs.

PrimaLoft Primer

Consumer: You have purchased—or are considering a purchase of—a garment, sleeping bag or accessory that contains PrimaLoft insulation or yarn and wish to learn more about care instructions.

Retailer: You sell—or would like to sell—apparel, sleeping bags or accessories that contain PrimaLoft insulation or yarn.

Brand/Manufacturer: You incorporate PrimaLoft insulation and/or yarn into the products you manufacture, or you are evaluating PrimaLoft insulation and yarn for use in future products.

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Contacting PrimaLoft

The PrimaLoft® brand is the leader in fiber research and development for high performance insulations and yarns.

Individuals with questions or concerns regarding specific products made with PrimaLoft should contact the manufacturer or retailer you purchased from.

PrimaLoft
1373 Broadway
Albany, NY 12204
phone: (800) 833-3836
fax: (518) 447-6498
info@primaloft.com

European Office
Albany International Italia
PrimaLoft Division
Via Stazione 80 Q
30035 Ballò di Mirano, Italy
Phone: +39.041.5135221
Fax: +39.041.5135266
infoeurope@primaloft.com