The World's Best Synthetic Insulation

Support for RETAILERS

This is the customer service portal for retailers selling products made with PrimaLoft® insulation or yarn.

Order free PrimaLoft challenge kits, clinic tools, water bottles and POS for use in your store.

  • PrimaLoft Challenge Kits Challenge kits
  • PrimaLoft water test bottle Water test bottle
  • PrimaLoft clinic tool Clinic tool
  • PrimaLoft pocket card Pocket card

Use the order form here to receive free sales tools from PrimaLoft®.

Please contact your customer service or sales representative for a username and password to log in to the PrimaLoft downloadable materials section. There you can download manufacturing guidelines, logos, marketing collateral and other tools helpful in supporting the PrimaLoft brand. Once you have received your username and password, either click on the 'Downloadable Materials' link in the left-hand menu or the 'Outdoor client login' link on the global landing page for access.

  • European Office
  • Albany International Italia
  • PrimaLoft Division
  • Via Stazione 80 Q
  • 30035 Ballò di Mirano, Italy
  • Telephone: +39 041.51.35.221
  • infoeurope@primaloft.com
  • Canada
  • Contact: Glenn Evans
  • Telephone: (416) 789.7800
  • Toll-free: (800) 785.9276
  • gevans@textfast.com

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Contacting PrimaLoft

The PrimaLoft® brand is the leader in fiber research and development for high performance insulations and yarns.

Individuals with questions or concerns regarding specific products made with PrimaLoft should contact the manufacturer or retailer you purchased from.

PrimaLoft
1373 Broadway
Albany, NY 12204
phone: (800) 833-3836
fax: (518) 447-6498
info@primaloft.com

European Office
Albany International Italia
PrimaLoft Division
Via Stazione 80 Q
30035 Ballò di Mirano, Italy
Phone: +39.041.5135221
Fax: +39.041.5135266
infoeurope@primaloft.com