The World's Best Synthetic Insulation

Support for RETAILERS

This is the customer service portal for retailers selling products made with PrimaLoft® insulation or yarn.

Order free PrimaLoft® challenge kits, clinic tools, water bottles and POS for use in your store.

  • PrimaLoft Challenge Kits Challenge kits
  • PrimaLoft water test bottle Water test bottle
  • PrimaLoft clinic tool Clinic tool
  • PrimaLoft pocket card Pocket card

Use the order form here to receive free sales tools from PrimaLoft®.

Please contact your customer service or sales representative for a username and password to log in to the PrimaLoft® downloadable materials section. There you can download manufacturing guidelines, logos, marketing collateral and other tools helpful in supporting the PrimaLoft® brand. Once you have received your username and password, either click on the 'Downloadable Materials' link in the left-hand menu or the 'Outdoor client login' link on the global landing page for access.

  • European Office
  • PrimaLoft, Inc.
  • Via Stazione 80 Q
  • 30035 Ballò di Mirano, Italy
  • Telephone: +39 041.51.35.221
  • infoeurope@primaloft.com
  • Canada
  • Contact: Glenn Evans
  • Telephone: (416) 789.7800
  • Toll-free: 1-800.785.9276
  • gevans@textfast.com

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Contacting PrimaLoft

The PrimaLoft® brand is the leader in fiber research and development for high performance insulations and yarns.

Individuals with questions or concerns regarding specific products made with PrimaLoft® should contact the manufacturer or retailer you purchased from.

PrimaLoft, Inc.
1373 Broadway
Albany, NY 12204
phone: (518) 447.6484
fax: (518) 447-6498
info@primaloft.com

European Office
PrimaLoft, Inc.
Via Stazione 80 Q
30035 Ballò di Mirano, Italy
Phone: +39.041.5135221
Fax: +39.041.5135266
infoeurope@primaloft.com